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home ›› sell ›› seller faqs
 How does the echoXpress sales process work?  EchoXpress.com makes buying and selling your equipment as profitable and seamless to you as possible. First, we provide a user-friendly interface for you to resister yourself and to list your equipment for sale. Our product specialists are standing by at all times to help you register on the site and list your merchandise. Next, we market your equipment to tens of thousands of end-users and dealer affiliates worldwide. We spend considerable amounts of money in search engine optimization, pay-per-click on-line marketing, space advertising, tradeshow attendance and direct sales to maximize the exposure your equipment listing gets. When we receive an offer for your listing, we qualify the bidding party (to ensure that the offer is genuine) and we present it directly to the seller for acceptance/rejection. If a deal is consummated, we execute buy/sell agreements on both sides of the transaction simultaneously purchasing the equipment from the seller and selling the equipment to the bidding party. Next we coordinate the packaging, shipping and installation of the product at the end user site. Our experience in shipping equipment and contracts with carriers insure the lowest possible cost associated with this aspect of the transaction. Echoserve handles all shipping insurance and collections of money from the buyer and payments to seller, minimizing any financial risk associated with parties to the transaction. We have bought and sold hundreds of ultrasound machines and thousands of transducers using this transaction process. Is there anything else I can do to help make my system more sellable? Do I get a warranty on equipment that I purchase through echoXpress.com? There are two ways one can buy equipment through echoXpress: no warranty other than it meets functional specifications provided in the original equipment listing. With a 1 year warranty. Note that the 1 year warranty must be purchased by the buyer from Echoserve at the point of transaction. Warranty contract pricing is based on system configuration and can be obtained during the quote and purchase process through echoXpress.
What does it cost to list my equipment on echoXpress.com? Nothing! We add our fees to the price you want to get for your system. Our fees are always a low, flat rate, and clearly visible to all parties. Never any hidden charges. There are additional costs for equipment inspection, certification and packaging as outlined above.
Why should I use echoXpress instead of trading my system in or selling it to a dealer? If a manufacturer or dealer is offering you a fair trade in for your system, by all means take it. However, more often than not this is not the case and companies will offer you pennies on the dollar. echoXpress.com is a great place to determine what systems similar to yours are being marketed at and compare the offer from the dealer or OEM. If you have a little time you can list your system and see if you can get a higher price which can be put towards a new system. The best analogy here is the automobile market. Take your car into a dealer and what they will offer you for your trade in is usually substantially below what you could sell it on your own.
What are the terms on payment for equipment that I sell through echoXpress.com? Typically, equipment is sold with payment terms of 20% down and the remaining 80% balance payable upon delivery / installation of the equipment. To minimize any risk, echoXpress.com provides a clearinghouse service for transactions and receives 100% of the payment from the end-customer before shipping the system to the customer. echoXpress forwards 20% less fees to the seller and coordinates the inspections, shipment, delivery and installation of the product to the buyer. There is a flat fee if Echoserve provides equipment inspection and/or packaging services of $1,500 for a machine (on-site inspection by a professional service engineer, certification and packaging of equipment) and $250 for a probe (inspection at our facility; does not include shipping to Echoserve). If repair or reconditioning of the equipment is required and desired, Echoserve will quote the seller on a time-and-materials basis. The cost of shipping is typically borne by the buyer and runs $500-$1,000 for shipment within the U.S. The shipping cost is determined at the point of purchase. The costs for any inspection, packaging and shipping are paid up-front at the point of purchase and, if services are rendered, are non-refundable. Down-payments are refundable to the buyer if equipment is not delivered or does not meet the specifications provided in the equipment listing. Down-payments are refundable net of the service fee paid to Echoserve. Final payments are not refundable to buyer based on successful equipment delivery and installation. What should I price my systems at? With a database of thousands of previous transactions, echoXpress.com keeps a virtual Blue Book of systems and can give you guidance as to where to price your system. The decision is ultimately yours, but similar to the automobile market, your system is worth what the market will pay. The higher the price is above the market price the longer it will sit without any offers.
How do I make changes to the description or price of a system I have listed? Simply register as a seller and add your system for sale.
How do I keep track of the listing of my system. Every thirty (30) days you will be sent an automatic e-mail asking if you still have your system for sale and if you would like to make any changes to your listing.
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